SUNROOMS
..BE SURE TO DO YOUR HOMEWORK!
Today
I'd like to discuss some issues that have been escalating
throughout the years. Having pioneered the sunroom industry in
Manitoba we have been in business substantially longer than anyone
else. Naturally, people will look to us for solutions when they
experience problems with a sunroom. While we are pleased to
provide service to our past customers (it has been our policy not
to Charge for service calls, even if the job is well past
warranties), it is another matter altogether when it is someone
else's product.
It is unfortunate that we don't have the time to service all these
people (Remember that in the last 15 years there have been close
to 20 sunroom companies come and go - most with different
products), but with our short building season it is just too
difficult to take our experienced men off our jobs to service
someone else*s product. Ironically, these rooms are often still on
warranty - yet the consumer has been willing to pay us to fix it,
as the company they were dealing with wouldn't or couldn't solve
the problem.
Years ago we were servicing these people but it would often take
as long to rectify someone else's problem(s) as it would for us to
install one of our own rooms properly. The consumer (feeling
ripped off already) would be somewhat hostile because they had to
pay again, just to have it done properly. For us it was just a
headache - the old adage still holds true - you can't make a silk
purse from a sow's ear.
The whole point is this - do your homework! Research the product
and the company you intend to deal with. A lot of salespeople are
like any of the politicians we just voted for - how many of them
can actually deliver on all the promises they make !
It you would like honest, no-nonsense information contact us at
940-3030 or visit our factory at 265 Sutherland Avenue for a tour.
Reprints of these informative articles are also available on
request.
SUNROOMS … DO IT NOW or WAIT UNTIL SPRING?
Call
204-940-3030 for a tour of Manitoba's Sunroom Factory
@
265 Sutherland Ave, Winnipeg, (2
blocks west of Main St.)
By SunShade Products
